Referral Process
For mental health programs:

Inpatient and outpatient treatment providers refer individuals to East House residential programs. A completed referral form with a client history is necessary to begin the formal process, however, a phone consultation is often a very helpful first step. Referred clients are evaluated in local treatment centers, the East House administrative office or in one of our community residences.
If you are interested in mental health community residences:
After a screening interview, a visit to one of our community residences is arranged so that the individual can meet with clients and counselors and tour the residence. Following the visit, individuals who meet the admission criteria and express an interest are accepted and scheduled for admission.
If you are interested in the Mental Health Apartment Program or Independent Living Program:
After a screening interview, individuals who meet the admission criteria and express an interest are accepted and scheduled for admission.
If you are interested in the Independent Living Program:
For more information including a consultation or referral forms, please contact:
Mental Health Residence Program, Paul Wolk Commons and Mental Health Apartment Program Program Director:
Gretta Schaefer, BSW, CPRP, LMHC
585.238.4822
Independent Living Program Director:
Abby Brown, BA, CPRP
585.238.4841
Mental Health Admissions Coordinator
For chemical dependency programs:
Inpatient and outpatient treatment providers refer individuals to East House residential programs. A completed referral form with a client history is necessary to begin the formal process, however a phone consultation is often a very helpful first step.
After a screening interview, a visit to an East House residence is arranged so that the individual can meet with current clients and counselors and tour the residence. Following the visit, individuals who meet the admission criteria and express an interest are accepted and scheduled for admission.
Individuals who are interested in the East House Chemical Dependency Program must be alcohol and drug free upon admission.
In addition, arrangements for outpatient treatment and payment from Medicaid, Social Security, Monroe County public assistance, private insurance or self pay must be confirmed prior to admission. East House financial case managers are available to assist individuals in applying for financial assistance and Medicaid.
For more information including a consultation, referral forms, or tour of our facilities, please contact:
Chemical Dependency Program Admissions Coordinator:
Carolyn Overton, CASAC
585.238.4817
If you feel that East House’s Chemical Dependency program might be for you, please complete the Chemical Dependency Referral Form.