east-house-CoreValues2

Careers

Making a Difference Now.

At East House, we look for talented and enthusiastic professionals who really want to make a difference in people’s lives. East House strives to provide a work environment that is rewarding and fun, yet focused on our vision to be a leader in our field and a valued resource for our clients and their families; to provide quality, accessible and affordable community-based recovery options; to address the holistic needs of our clients; to focus on measurable outcomes; and to consistently live our core values.

East House is an Equal Opportunity Employer that encourages bilingual and minority candidates to apply. In order to ensure a supportive environment for those in recovery, all East House facilities are tobacco, alcohol, and drug free.

For more information about careers at East House, please contact hr@easthouse.org.

Open Positions

Join The East House Community!

East House is an Equal Opportunity Employer that encourages bilingual and minority
candidates to apply. In order to ensure a supportive environment for those
in recovery, all East House facilities are tobacco, alcohol, and drug free.

At East House, we hire individuals who not only have demonstrated proficiency in their field, but also exemplify the following:

– A strong work ethic and dedication to our mission and vision
– An ability to contribute collaboratively as a part of various teams
– Excellent interpersonal and communication skills
– The ability to work effectively with culturally diverse clients, their families,
other community service providers, and fellow employees
– The desire to work and grow professionally
– The ability to further East House’s mission, vision and core values

To apply for a position please submit a resume through our website. For questions regarding our application process, please refer to our FAQ. To directly submit your resume or if additional questions, please email hr@easthouse.org.

Responsible For:

Responsible for assisting the Program Manager in providing leadership and management of a scattered site apartment program for adults with substance use disorders. Assists manager to ensure adherence to state certification regulations, funding requirements and other applicable regulations, policies, and procedures. Performs specific managerial duties in addition to carrying a caseload. Duties may include: direct supervision of staff, scheduling, screens, interacting with outside providers, maintaining inventory, maintaining finances, responding to crises, maintaining the facilities, running groups, etc. Will meet with clients in both an office and community based apartment setting. Program is regulated by NYS OASAS.

Minimum Qualifications:

Bachelor’s or Master’s degree in Human Services able to obtain QHP status within 3 years of hire or current CASAC-T or current QHP as defined by OASAS regulations (e.g. CASAC, LMSW, LMHC, CRC, RN, etc.). Prior supervisory experience working with adults with substance use disorders preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule: Monday – Friday, days. Rotating Saturday day shifts and on-call duties. Must be flexible to assist with 24 hour house coverage and rotating on-call duties.

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Responsible for assisting the Program Manager in providing leadership and management of a 12 bed community residence for adult females with substance use disorders. Assists manager to ensure adherence to state certification regulations, funding requirements and other applicable regulations, policies, and procedures. Performs specific managerial duties in addition to carrying a caseload. Duties may include: direct supervision of staff, scheduling, maintaining inventory, maintaining finances, maintaining the facility, carrying a caseload, running groups, etc. Program is regulated by NYS OASAS.

Minimum Qualifications:

Bachelor’s or Master’s degree in Human Services able to obtain QHP status within 3 years of hire or current CASAC-T or current QHP as defined by OASAS regulations (e.g. CASAC, LMSW, LMHC, CRC, RN, etc.). Prior supervisory experience working with adults with substance use disorders preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, hourly: 35 hours. Schedule: Sunday – Thursday day shifts. Must be flexible to assist with 24 hour house coverage and rotating on-call duties.

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides overnight awake supervision and monitors the environment for safety and security in a treatment apartment program for adults diagnosed with a serious and persistent mental illness. Responsible for communicating and consulting with program staff regarding clients’ conditions and functioning. Responds to crises and emergencies. Provides counseling and support, including supervision of medication to clients. Provides unit support in performing audits, preparing paperwork, performing facility maintenance or cleaning tasks, and other related tasks as assigned by supervisor. Program is regulated by NYS OMH.

Minimum Qualifications:

High school diploma, clean NYS valid driver’s license and safe driving record required. Some relevant paid human service experience and experience working overnight shifts strongly preferred.

Hours:

Full-time, 35 hours. Schedule 10:00 PM – 8:00 AM on a rotating 2-2-3 schedule.

Wage & Benefits:

Hourly salary based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides overnight awake supervision and monitors the environment for safety and security in an adult chemical dependency community residence. Responsible for communicating and consulting with program staff regarding clients’ conditions and functioning. Responds to crises and emergencies. Provides counseling and support, including supervision of medication to clients. Provides unit support in preparing rosters, schedules, inventory, and other community policies and sign-up sheets. Performs routine facility maintenance tasks and other related tasks as assigned by supervisor. Program is regulated by NYS OASAS.

Minimum Qualifications:

High school diploma, clean NYS valid driver’s license and safe driving record required. Some relevant paid human service experience and experience working overnight shifts strongly preferred.

Hours:

Part-time, 16 hours. Schedule: Friday and Saturday 11:15 PM – 7:15 AM

Wage & Benefits:

Hourly salary will be determined based on the candidate’s education and experience. This position is only eligible for statutory benefits.


Responsible For:

Provides overnight awake supervision and monitors the environment for safety and security to individuals in peer run crisis respite program. Supports guests in their recovery process. Provides counseling and support both for in person guests and over the phone to callers on the warm line. Responds to crises and emergencies. Performs regular light housekeeping, inventory, chart audits, and general clerical support.

Minimum Qualifications:

Hourly salary based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.

Hours:

Full-time, 35 hours. Schedule: 5 days in a row from 11:00 AM – 7:00 PM.

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides outreach, engagement, support, and counseling to adults with a serious and persistent mental illness transitioning from inpatient hospitalization to more independent community living. Teaches, supports and assists with activities of daily living/functional performance including: money management, daily scheduling, community integration, medication management, and self-advocacy. Assists clients with maintaining ongoing contact with care providers, following through with appointments and treatment recommendations and informing appropriate providers of outcomes. Must be able to meet with clients in their home environment and in a variety of community settings. Position requires daily travel within Monroe County and occasional travel across six county region. Position requires occasional transportation of clients.

Minimum Qualifications:

High school diploma and 3 year human services experience or Bachelor’s degree in human services or equivalent combination of education and experience. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule will fall within program hours 7:00 AM – 7:00 PM, 7 days a week.

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Responsible for providing counseling and training to adults with a mental illness living in a group home or supported apartment setting. Partners with each client on caseload to develop an individualized Service Plan that is timely and based on client-identified goals and objectives. Duties also include support to clients, monitoring the self-administration of medication, record keeping, responding to emergencies, communicating with other treatment providers. Program is licensed by the NYS Office of Mental Health.

Minimum Qualifications:

High school diploma and 5 years human services or Bachelors degree in human services or equivalent combination of education and experience. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule may be Tuesday – Saturday or Sunday – Thursday and includes two evening shifts a week as well as one weekend shift a week.

Wage & Benefits:

Actual hourly salary depends on education and experience. Excellent benefits including: generous Paid Time Off; short and long term disability insurance; affordable health and dental insurance; 401(k) plan; life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Assists adults with a serious and persistent mental illness transitioning from a hospital setting into community based housing in establishing and maintaining eligibility for financial and medical assistance, and educates clients regarding entitlements. Must be able to meet with clients in their home environment and in a variety of community settings. May assist clients in linking to other needed community services including searching for safe affordable housing, legal services, selecting health care providers, etc. Position requires daily travel within Monroe County and occasional travel across six county region. Position requires occasional transportation of clients.

Minimum Qualifications:

High School Diploma or equivalent and 4 years paid human service experience, OR Bachelor’s degree in human service related field and 2 years paid human service experience. Experience working with public funding sources strongly preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule: Monday-Friday, 8:00 AM – 3:30 PM.

Wage & Benefits:

Hourly salary based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides medication, physical health and nutrition education and support to adult clients with a serious and persistent mental illness living with a SP-SRO apartment program. Acts as point person for client medications within program. Provides supervision of clients in managing their medications. Properly logs in client medications and ensures documentation is consistent with medication changes. Partners with assigned clients to assist in getting medical needs met. Provides education and support to clients and their supports about medical issues and needed follow up. Collaborates with external medical providers to facilitate client needs being met. Acts as liaison for unit with pharmacy and doctors when questions arise. Provide 1:1 attention and transportation for medical appointments when client is identified in needing added support. Program is regulated by NYS OMH.

Minimum Qualifications:

High school diploma and 5 years human services or Bachelors degree in human services or equivalent combination of education and experience. Experience working in an adult residential rehabilitation setting serving clients with mental illness is preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule: Monday – Friday, day shifts.

Wage & Benefits:

Hourly salary will be determined based on the candidate’s education and experience. Excellent benefits including: generous Paid Time Off; company paid short and long term disability insurance; affordable health and dental insurance; 401(k) plan; company paid life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides medication, physical health and nutrition education and support to adult clients with a serious and persistent mental illness living with a SP-SRO apartment program. Acts as point person for client medications within program. Provides supervision of clients in managing their medications. Properly logs in client medications and ensures documentation is consistent with medication changes. Partners with assigned clients to assist in getting medical needs met. Provides education and support to clients and their supports about medical issues and needed follow up. Collaborates with external medical providers to facilitate client needs being met. Acts as liaison for unit with pharmacy and doctors when questions arise. Provide 1:1 attention and transportation for medical appointments when client is identified in needing added support. Program is regulated by NYS OMH.

Minimum Qualifications:

High school diploma and 5 years human services or Bachelors degree in human services or equivalent combination of education and experience. Experience working in an adult residential rehabilitation setting serving clients with mental illness is preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Part-time, 20 hours. Schedule: Wednesday – Saturday, mixture of afternoon and evening shifts.

Wage & Benefits:

Hourly salary will be determined based on the candidate’s education and experience. Excellent part-time benefits including: generous Paid Time Off; company paid short and long term disability insurance; affordable dental and vision insurance; 401(k) plan; company paid life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

The Human Resources (HR) Manager will partner with Directors, Managers and other employees in all aspects of human resources and manage all aspects of the day-to-day operations of the HR department and reception area. These functions include but are not limited to sourcing & recruitment of talent, orientation and engagement of new staff, helping to develop and drive employee engagement efforts, development of competitive and cost-effective compensation & benefit programs, ensuring accurate record retention & legal compliance, maintenance of efficient and effective ATS, HRIS & LMS, partnering with other members of the HR team to develop and maintain appropriate HR policies and procedures and providing efficient services to address HR related needs. To be successful in this role it is critical that this individual be viewed as a trusted partner in aligning talent with the current and future needs of the organization.

Minimum Qualifications:

Bachelor’s degree in Human Resources or related field and 5-10 years’ experience in Human Resources to include recruitment, HR & benefits administration, employee relations and communications. Position requires a valid New York State driver’s license with a relatively clean driving record.

Hours:

Full-time, exempt: 35 hours. Schedule: Monday – Friday days.

Wage & Benefits:

Salary based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

The Peer Mentor provides peer support, information, and advocacy to adults with a substance use disorder in a community based supportive housing program. Works with the Service Coordinators to assist clients in regaining control over their own lives and recovery process, and integrating into the community. Assists clients in articulating goals for recovery and determining the objectives needed to reach their goals, as well as assisting clients in obtaining community supports that tie in to their recovery goals. Facilitates groups and activities, as needed. Position requires frequent travel to client apartments and transportation of clients within company vehicles.

Minimum Qualifications:

Candidates must be a past or present consumer of mental health and/or chemical addiction services who can relate to others who are currently using those services. Able to share personal experience and encourage wellness and recovery. High School or GED required. Preferred to have some type of peer mentor training. NYS motor vehicle license, safe driving record required.

Hours:

Part-time, 20 hours: Monday – Friday day shifts

Wage & Benefits:

Hourly rate will be determined based on the candidate’s education and experience. Excellent benefits including: generous Paid Time Off; company paid short and long term disability insurance; vision and dental insurance; 401(k) plan; company paid life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

The Program Manager is responsible for implementation and the overall functioning of two community based programs. The HOPE program supports adults with a serious and persistent mental illness transitioning from a hospital setting into community based housing within a six county region. The Permanent Supportive Housing program uses a “housing first” model to provide housing and support to individuals with Medicaid, who have a substance use disorder and have had high utilization of acute care services. Duties include: development, and implementation of coordinated recovery based services, implementing evidence based therapeutic programming, meeting funder standards, and supervising 5 staff. Position requires frequent travel to client housing within Monroe County.

Minimum Qualifications:

Bachelor’s degree in human service related field and three years’ paid human service experience or equivalent combination of education and experience required. Supervisory experience strongly preferred. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, exempt: 35 hours. Schedule: Monday – Friday days.

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

The Program Manager is responsible for the overall functioning of a community residence for adults with substance use disorders. Duties include: planning, development, and implementation of coordinated and comprehensive recovery based services which improves the quality of life for each person served, implementing evidence based therapeutic programming, providing ongoing evaluation of and creation of programs/services as needed, meeting licensing and accreditation standards as set by agency performance standards, policies and procedures, providing leadership and management for the assigned program, supervising assigned staff, providing a positive work atmosphere that reflects agency values. Program is regulated by NYS OASAS.

Minimum Qualifications:

Advanced CASAC or higher credential or other QHP as defined by OASAS operating regulations and a minimum of 3 years SUD supervisory experience. Other QHPs as defined by OASAS operating regulations includes LMSW, LMHC, CRC, RN, etc. Bachelor’s degree in human service related field and three years’ paid human service experience or equivalent combination of education and experience. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, exempt: 35 hours. Schedule: Monday – Friday. Must be flexible to assist with 24 hour house coverage and rotating on-call duties.

Wage & Benefits:

Annual salary will be determined based on the candidate’s education and experience. Excellent benefits including: generous Paid Time Off; company paid short and long term disability insurance; affordable health and dental insurance; 401(k) plan; life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Provides per diem coverage to residential facilities serving adults with mental illness and/or chemical dependency. Duties include support to clients, monitoring the self-administration of medication, record keeping, responding to emergencies, light housekeeping, monitoring of the facility to ensure a safe and recovery focused environment, communicating with agency On-Call Consultants, and performing other routine tasks as assigned. Relief Counselors may work shifts single-staffed.

Minimum Qualifications:

High School Diploma and some paid human service experience. Experience working in an adult residential rehabilitation setting serving clients with mental illness and/or chemical dependency is preferred. NYS motor vehicle license and safe driving record required.

Hours:

Per diem. Overnight, weekday and weekend shifts available. Candidates must be available to commit to extensive onboarding training and then a minimum of 8 work hours per month going forward.

Wage & Benefits:

Wage is $12.00 per hour. 10% differential for weekend shifts and hours between midnight and 7:00 AM. This position is only eligible for statutory benefits


Responsible For:

The Relief Crisis Peer Mentor provides peer support, information, and advocacy to individuals in peer run respite program, in order to assist them in regaining control over their own lives and recovery process, and integrating into the community. Assists clients in articulating goals for recovery and determining the objectives needed to reach their goals, as well as assisting clients in obtaining community supports that tie in to their recovery goals. Facilitates trainings, workshops, groups and activities, as needed.

Minimum Qualifications:

Candidates must be a past or present consumer of mental health and/or chemical addiction services who can relate to others who are currently using those services. Able to share personal experience and encourage wellness and recovery. High School or GED required. Experience working in an adult residential rehabilitation setting serving clients with mental illness and/or chemical dependency and/or peer counselor training from a community agency. Preferred to have some type of peer counselor training from a community agency. NYS motor vehicle license, safe driving record required.

Hours:

Per diem. Minimum of 8 hours required per month. Evening, weekend, and overnights shifts available.

Wage & Benefits:

Wage is $13.50 per hour. 10% differential for weekend shifts and hours between midnight and 7:00 AM. This position is only eligible for statutory benefits


Responsible For:

Responsible for partnering with individuals with mental illnesses transitioning from inpatient hospitalization to more independent community living to identify, access, and maintain linkages with treatment, housing, rehabilitation and community services that will help them maintain stable housing in the community. Working within a person-centered approach, the Service Coordinator develops individualized service plans and teaches consumers living skills essential for their success in living independently and focuses on improving the quality of life for each person served in a way that has meaning to that individual. Must be able to meet with clients in their home environment and in a variety of community settings. Position requires daily travel within Monroe County and occasional travel across a six county region. Position requires occasional transportation of clients.

Minimum Qualifications:

Bachelor’s degree in human service related field and 2 years paid human service experience or equivalent combination of education and experience required. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule: Monday – Friday, day shifts.

Wage & Benefits:

Hourly salary based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


Responsible For:

Responsible for partnering with adults with substance use disorders in a community based program to identify, access, and maintain linkages with treatment, housing, rehabilitation and community services that will help them maintain stable housing in the community. Working within a person-centered approach, the Service Coordinator develops individualized service plans and teaches consumers living skills essential for their success in living independently and focuses on improving the quality of life for each person served in a way that has meaning to that individual. Position requires daily travel to client housing within Monroe County.

Minimum Qualifications:

Bachelor’s degree in human service related field and 2 years paid human service experience or equivalent combination of education and experience required. NYS motor vehicle license, safe driving record and availability of personal vehicle for work required.

Hours:

Full-time, 35 hours. Schedule: Monday – Friday, 8:30 AM – 4:30 PM

Wage & Benefits:

Hourly rate based on education and experience. Excellent benefits including: generous Paid Time Off; affordable HMO health plan: dental and vision insurance; 401(k) plan; company paid short and long term disability insurance and life insurance; financial assistance for staff training and education; plus a number of other benefits.


East House Corporation and East House Foundation

The mission of East House is to empower individuals with mental health and substance use disorders to recover and live healthy, fulfilling lives in their community. While many worthy organizations in the Greater Rochester area provide much-needed services to those with mental health and substance use disorder challenges, East House differentiates itself by specializing in providing a continuum of housing options and support services for those in recovery. East House recognizes that those in recovery need a supportive living environment to increase the chances of a lasting, long-term recovery experience. Clients are directed to the appropriate level of supportive housing for their needs, from a group home environment with 24/7 staff support to independent living with easy access to support services provided by East House and other community organizations.

At present, East House owns and manages six Community Residence homes (“group home” concept), four apartment buildings offering supported living, and also works with scattered site apartments throughout the city of Rochester that are owned by third-parties but offer integrated access to supportive recovery services. As clients advance in their recovery process, their housing and service needs change accordingly, and East House staff is there to support them on their entire journey.

In addition to housing and supportive services, East House staff coordinate services between third-party providers and clients, working hard to minimize confusion and service gaps. East House staff provides services to assist clients with care coordination, wellness, financial, spiritual, socialization, and education and employment goals, all important building blocks to permanent recovery.

East House was founded in 1966 and has its corporate offices located in the Monroe Square Building on Monroe Avenue in Rochester. The organization is established as a not-for-profit 501(c)3 organization and employs approximately 200 employees. In 2019, East House leadership established two new entities – the East House Foundation and Recovery Associates of Upstate New York (“RAUNY”). Both organizations are a tangible demonstration of East House’s intention to meet our community’s growing need for support. East House Foundation is focused on driving a higher level of private support for programs and services, while RAUNY was established to make it easier for like-minded organizations to partner or merge with East House to maximize the efficiency of resources under management.

THE OPPORTUNITY – shape the future of mental health and substance use disorder resources in the Greater Rochester Communities

Leadership of East House is seeking an energetic, accountable Vice President of Development and Community Relations to drive the organization to higher levels of support for those seeking recovery from mental health and/or substance use disorders in the Greater Rochester area. As a member of the organization’s senior leadership team, the VP of Development and Community Relations will develop and execute a strategic plan for raising sufficient resources to support East House’s current and future needs. The right candidate will be experienced with all phases of fundraising and development, from prospect identification and research to relationship development, solicitation and gift stewardship. He/She will also be experienced in executing a strategic fundraising plan that includes sourcing support from individuals, corporations, foundations and government sources. The right candidate will have experience with leveraging all tools available to expert development professionals – annual giving, giving societies, planned giving, major gifts, grants, events, matching gifts, purpose-driven campaigns, marketing, communications and public relations. Lastly, the candidate will have experience engaging and developing volunteers in support of the work of the organization.

Many terrific organizations are seeking development talent in the Greater Rochester area. Why should you contribute your development leadership to East House instead of another organization?

The answer is simple – relevance and impact. Every individual in our community knows at least one person; a friend, co-worker and/or family member who has experienced a mental health or addiction challenge. The opportunity to initiate donor-centric, relevant conversations about mental health or addiction challenges is limitless. In the field of fundraising and development, donor-centric conversations lead to relationships, and relationships lead to sustainable organizational support. For the successful candidate in this role, he/she will enjoy working with highly engaged colleagues for an organization with a terrific reputation, an organization that can convert hard-won new donors to lasting supporters of our mission.

In addition to the appeal of the relevance of East House’s mission to our community, the next VP of Development and Community Relations will be energized to learn that he/she will have a wider span of control when compared with other development leaders in our community. East House’s VP of Development and Community Relations also leads the organization’s marketing and communication efforts; a functional role that is critical to development success but is usually siloed outside of the development organization. The successful candidate will also enjoy the benefit of being the first staff leader of strategy and execution of initiatives under the newly-formed East House Foundation.

Lastly, if you are a development leader who has been held back from executing impactful strategies by bureaucratic roadblocks, management rigidity and a stale culture of holding to the “status quo”, you will find a breath of fresh air for your career at East House. We are seeking a true development leader; someone who delights at the idea of moving our organization forward by leaps and bounds, someone who loves his/her craft and is full of energy and ideas to own and implement. Given East House’s earlier stage of development sophistication, the successful candidate is free to dream a new future, mentor and motivate staff and board members to develop a culture of philanthropy, and make a mark on helping Rochesterians on the road to recovery from mental health and substance use disorder challenges.

GOALS AND RESPONSIBILITIES

• Team with the Executive Leadership Team (“ELT”) and Development staff to develop and execute a three-year strategic plan for fundraising and development to support the organization’s overall strategic plan.

• Develop the ability to articulate the value of East House’s programs, services and approach to donors, funders, volunteers and stakeholders with the goal of advancing East House’s mission in the community.

• Define clear roles and responsibilities for staff under management, optimizing their abilities and interests for the organization. Mentor the capabilities of staff under management and provide access to training and development, with a goal of building a best-in-class, creative and accountable development operation.

• Work with finance to determine quarterly and annual budgets and manage project expenditures within budget parameters.

• Develop and execute a goal-driven annual fundraising plan based on the department’s three-year strategic plan. Meeting annual fundraising goals will be a key measure of success for both the role and East House.

• Develop key dashboard metrics that reflect the activity and productivity of the development organization, and report performance against goals on a monthly basis.

• Leverage existing technology to provide automated reports that support department, board, and senior management’s need for timely information. Develop an expectation for 100% accuracy for entering all available data into Bloomerang and other systems/databases under management.

• Maximize the efficiency of the development team’s limited budget by focusing a majority of fundraising efforts on major gift solicitation, foundation, and corporate grant opportunities.

• Further develop the organization’s culture of gratitude towards its donor base, identifying multiple stewardship touchpoints for donors, including the currently underutilized 1966 giving society.

• Proactively identify and manage an appropriate response to changes in organizational priorities and economic conditions as needed.

• As the “Face of East House,” develop and deliver engaging, informative presentations for community and donor events, demonstrating behavioral health and substance use disorder industry expertise and showcasing the latest developments at East House.

• Lead East House’s strategy, collaboration, execution and measurement of public relations and marketing efforts, with the goal of building and enhancing a favorable image of our organization with donors, stakeholders, employees, potential candidates, clients, influencers and the public.

• Develop and implement East House’s communications strategy, nurturing a strong industry network, increasing awareness of East House’s mission, and developing a positive corporate image. Manage crisis communications as needed.

• Develop and implement a volunteer framework which ensures the organization has enough volunteers to fulfill its mission and engages and recognizes volunteer participation in the mission of

East House. Provide strategic direction and coordination of volunteers for events and other relevant activities.

• Respond to ad hoc requests from colleagues, management, board members, donors, and prospects on a timely basis.

CANDIDATE QUALIFICATIONS
The successful candidate will possess the following:

• Bachelor’s Degree required; Masters degree preferred.

• A minimum of seven years of paid fundraising and development experience, ideally for a Rochester-based human services not-for-profit organization. Candidates with experience working for organizations that focus on mental health and/or addiction recovery will be particularly intriguing.

• A minimum of three years in a fundraising and development leadership role, including experience managing budgets, forecasts, and staff.

• A track record for achieving fundraising goal requirements

• Experience utilizing the entire “toolbox” available to a sophisticated development organization, including but not limited to major gift solicitation, annual giving strategies, fundraising and friend-raising events, direct mail and email campaigns, social media campaigns (leveraging Facebook, Twitter, Instagram, for example), planned giving, and donor stewardship.

• A track record of success with meeting or exceeding annual development goals by earning gifts from individuals, corporations, government sources and foundations. Experience building relationships with a diverse population of clients and donors – from the homeless to corporate CEOs.

• A track record for developing efficient processes for fundraising, data management and report development, including the practice of holding staff accountable for using data management systems like Bloomerang to their fullest capabilities.

• A reputation for flexibility in response to shifting obstacles and opportunities.

• A reputation for mentoring and motivating staff to their fullest potential, including holding staff accountable for measurable results.

• Proven experience with developing and delivering engaging, content-rich presentations tailored for a wide variety of audiences – government, donors, volunteers, community groups, board of directors, etc.

• A natural inclination to “lead by example,” demonstrating optimism, proactive problem identification and resolution, and a sense of urgency.

TO APPLY/MAKE INQUIRIES:

This retained search is being conducted exclusively by Patty Phillips of Clarity Recruiting and Career Management, Inc. for East House Corporation. All applicants must contact Patty directly, as all applicants and inquiries, regardless of how sourced, will be forwarded to her attention. If interested, please submit a cover letter and resume to patty@clarityracm.com. In your cover letter, please explain the basis for your interest in the position and highlight relevant experience for the role.



We Are Volunteers

Sharing Time & Talents to Improve Quality of Life


East House values the contributions of volunteers who share their time and
talents to directly improve the quality of life for East House clients. Many
volunteer opportunities are available at East House and may require as
little as one hour of time each week. While volunteering can be its own
reward, some individuals also gain valuable knowledge and experience that
helps to further personal or career goals. East House is committed to
recruiting, screening and selecting the most interested and qualified
individuals as volunteers and providing orientation, training, supervision
and recognition to these individuals.

Questions about volunteering? Please contact ees@easthouse.org.




Internships

volunteer-icon

Developing Experience in the Human Services Field


East House is proud to partner with area colleges to offer
internships for undergraduate and graduate students looking
to develop experience in the human services field.

Recruitment for available internships usually begins 1-2
semesters prior to the placement and is a competitive
process. Please contact your school internship coordinator
for more information.



Benefits

In order to attract and retain the best employees, East House offers a competitive benefits package that includes the following:

  • Competitive Salary
  • Medical coverage
  • Dental coverage
  • 401(k) Retirement Savings Plan
  • Generous Paid Time Off
  • Medical Spending and Dependent Care Reimbursement Accounts
  • Life Insurance
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Supplemental Insurances
  • Employee Assistance Program

For more information about careers at East House, please contact
hr@easthouse.org.