Social & Emotional

One-on-One Counseling • Peer Mentors • Warm-line Support

New experiences can be important for healing. East House’s trained staff and peer mentors provide everything from one-on-one counseling to warmline support to social and wellness groups. Based on your need, we will empower your recovery journey. 

One-on-One Counseling 

East House staff work with clients to develop a personalized recovery plan which set goals to achieve a life of wellness. All East House counselors are trained in trauma-informed, person-centered, recovery support options to empower our clients.

What is a Peer Mentor? 

A peer is someone with lived experience who walks alongside a client to help them achieve their goals. This could be something as simple as going to a doctor’s appointment and sitting in the waiting room to ease anxiety or riding the bus to help ease transportation stress. Sometimes, just having someone there to listen and support can make all the difference.

Warm-line Support

If you’re feeling like you need to talk to someone who gets what you’re going through, call our Affinity Place Warm Line at 585-563-7470. Our warm line is staffed 24/7 by Crisis Peer Mentors ready to listen, no matter what you’re going through. 

Artwork courtesy of East House client Jake T.

In many ways we can guide and we can lead, but we always know that everyone has their own journey to take…it has to be driven and defined by the person we’re walking with.
— Beth Bloom, Peer Mentor