We provide a spectrum of housing and wrap-around care to empower an individual on every step of their mental health or substance use disorder recovery journey. From treatment apartments with 24/7 staff support, to financial case management, to secondary and post-secondary educational support – and more. Learn more about our programs.

We offer a spectrum of supportive housing to meet you wherever you are on your recovery journey.

We encourage you to learn more about our housing programs and how to get started.

We’re here to make your admissions process simple. If you have questions about your eligibility for a program, contact our Admissions team via our contact form or call 585-238-4800.

Recovery is for everyone. At East House, 92% of our clients live at or below the poverty line. If you have questions about affordable treatment, our Admissions team can help you during your admissions intake process.

Once referred, a financial case manager will partner with you during the admissions process to determine what financial assistance you may need and benefits that are available to you. They can also work with you to address any past financial obstacles that need to be resolved. If you have questions about financial assistance, reach out to our Admissions team via our contact form or call 585-238-4800.

Our Admissions team will work with you and your healthcare provider to determine which program and location is most appropriate for you. While we can’t guarantee placement at your preferred location, our team is committed to ensuring your experience is as conducive as possible to your recovery goals.

To see what our community residences and/apartments look like, check out our Housing page.

Our team partners with accredited interpreting services to ensure language access for non-English speakers and deaf/hard-of-hearing individuals.

We are committed to ensuring a welcoming experience for all East House clients, including transgender and nonbinary individuals. Together with our team, we will find appropriate and comfortable housing that best aligns with you.

If you are in an emergency situation, please visit the National Suicide and Crisis Lifeline or call 9-8-8.

Learn more about the City of Rochester Person-In-Crisis team.

Learn more about Monroe County Forensic Intervention Team.

Visit the Essential Community Services Lifeline or call 2-1-1.

We are continuing to improve physical accessibility at our current and future housing locations. While availability is limited, we do have some accessible community residences and supportive housing apartments.

We work with all age ranges. However, if you are an older adult who needs more intensive healthcare support in addition to addiction recovery services, we recommend Lifespan’s Geriatric Addiction Services.

For more information on other community resources, check out NAMI Rochester’s Trusted Resources page.